Question 1

What does purchase on demand mean?

Accepted Answer

Each piece already exists as a one-of-a-kind garment. Purchase on demand means the item is available to order directly from our studio — no mass production, no duplicates.

Question 2

Are all pieces unique?

Accepted Answer

Yes. Every garment is made as a single, original piece. Each design exists only once — shaped by intuition, material, and process.

Question 3

Do you create custom designs or tailoring for clients?

Accepted Answer

Yes. Alongside our collections, we offer custom tailoring and design services. We meet with clients to discuss ideas, choose fabrics together, and create pieces made to fit both body and expression.

Question 4

How long does it take to receive my order?

Accepted Answer

Since each piece already exists, shipping typically takes 1–2 weeks depending on your location. Custom orders may take longer, as they’re crafted individually in our Berlin studio.

Question 5

What makes your process sustainable?

Accepted Answer

We keep production small and use fabrics we already have or source responsibly. In our capsule collections, we reuse leftover materials — from small scraps to larger pieces — to minimize waste and make the most of what’s available.

Question 6

Can I request adjustments to a piece?

Accepted Answer

Small alterations may be possible, depending on the garment. We encourage you to reach out before ordering to discuss what can be adjusted.

Question 7

Who can I contact for questions or custom work?

Accepted Answer

You can reach us through the [contact page] or at info@mononoa.com. We’re happy to discuss details, collaborations, or one-of-a-kind projects.

Question 8

Why do custom pieces require a deposit?

Accepted Answer

Custom pieces require time, materials, and planning dedicated specifically to each client. A 50% advance secures your order and covers part of the production cost. The remaining balance is due once the garment is completed and ready for pickup or shipping.